MINI SERVICE.

Relax. We care.

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BECAUSE WE KNOW YOUR MINI INSIDE OUT.

Your MINI, our priority. Bring yours in for a MINI Service and you’ll become part of the family – we’ll care for your MINI just as much as you do.

WHY MINI SERVICE IS A GOOD IDEA.

  • Proactive
  • Best Quality
  • Large Service Network
  • MINI Original Parts
  • Large service offer for every MINI model

MINI PROACTIVE CARE.

With MINI Proactive Care, we are always by your side. Your MINI identifies technical issues or the need for any maintenance work at an early stage. This enables us to proactively provide you with the best solution for any situation — with professional support from our experts every step of the way. We take care of everything for you – at no additional charge. So you can enjoy total peace of mind - on and off the road.


  • Keeps potential breakdowns at bay - before they even occur.
  • Service offerings that are designed to match you and your MINI.
  • Fast fixed over the air.
  • Expert support from MINI‑certified technicians – with MINI Original Parts.
  • All included within your active MINI Connected contract.

GET CONNECTED TO YOUR MINI.

HOW MINI PROACTIVE CARE WORKS.

  • Sensors automatically transmit vehicle data to your MINI.
  • Malfunctions are detected early and sorted by urgency. 
  • We will contact you if any action is needed — via the MINI App, email, SMS, or a message sent directly to your MINI. In urgent matters, we’ll call you.
  • You’ll receive the help you need — either on site, via remote services, or with an appointment at your preferred MINI Service Partner.

ALL YOU NEED.

To enjoy the tailored MINI Proactive Care experience, all you need to do is ensure that your MINI meets a few simple requirements.
  • Simply download the MINI App¹ and enable notifications.
  • Activate your MINI Connected account.
  • Enter your vehicle details and preferred MINI Service Partner.
  • Enter your email address and telephone number.
  • Set the appropriate notifications and permissions.
  • Alternatively, you can follow the same steps in the MINI Portal.
Get the MINI App

¹ The MINI App is compatible with all MINI vehicles from the March 2018 model year onwards in conjunction with the option MINI Connected and a compatible smartphone. For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country. 

MINI Maintenance Package.

Joining the MINI family means your car is always looked after. With MINI Maintenance Package, say goodbye to surprise service costs and hello to worry-free driving. Just one payment covers all maintenance work within the package.

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YOUR BENEFITS AT A GLANCE.

  • Full protection against price increases for the duration of the contract
  • Value retention thanks to the use of MINI Original Parts

MINI Maintenance Package FOR NEW AND USED CARS.

Find the right Maintenance Package for you and your MINI.
Services included are:

  • Comprehensive vehicle inspection
  • Engine Oil service (for petrol vehicle)
  • HV battery State of Health check (for electric vehicle)
  • Service micro filter
  • Service brake fluids (for electric vehicle)

MINI Extended Warranty.

Go-kart vibes all day, every day. With MINI Extended Warranty, unexpected repairs are hassle-free. Keep your MINI in tip-top shape post-warranty, and sign up for coverage.

YOUR EXCLUSIVE BENEFITS.

MINI Extended Warranty provides comprehensive protection for your MINI, exactly where it matters most.

  • Protection against unexpected repair costs
  • Only MINI Original Parts used for any repairs, to retain the integrity and long-term resale value of your MINI
  • May be transferred to another owner, in the event of resale

WHAT IS COVERED - AT A GLANCE.

With MINI, your new MINI is covered for repairs beyond the legal warranty up to your chosen term or mileage. This means you can get covered repairs done at  MINI Service Centers  — fast, easy, and free of charge. Already have a MINI Maintenance package? Great news — MINI Extended Warranty works hand in hand with all other MINI Maintenance Package.

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MINI ROADSIDE ASSISTANCE.
AT YOUR SIDE. WHEREVER, WHENEVER.

Our comprehensive MINI Breakdown and Accident services are designed to give you total peace of mind. You can drive your MINI safe in the knowledge that one phone call will deliver help day or night. We’ll get you and your MINI back on the road as quickly as possible, with the minimum of inconvenience.

ROADSIDE RESCUE AWAITS.

MINI Roadside Assistance is the perfect way to get total peace of mind. If you need to contact us because of a breakdown then our team will do their best to get you back on track remotely. If that’s not possible, we’ll send out the required assistance to your vehicle’s location.

MINI ROADSIDE ASSISTANCE.

If your vehicle ever requires assistance, the roadside service is ready to help. The call center agent automatically receives all relevant information regarding your breakdown or accident situation. Through the central information display, you can access the breakdown or accident support directly with just one click—quickly and without any detours.

MINI ROADSIDE ASSISTANCE ALSO VIA THE PHONE.

If you are not yet connected to your MINI App or car profile, the MINI Roadside Assistance is still available for you. You can easily reach it with your phone. When the driver’s door is open, you will find the phone number on the A-pillar.

MINI INTELLIGENT EMERGENCY CALL.

In an emergency, don’t worry if you can’t call for help—your MINI will do it for you! Since 3/2015, all new MINI models come equipped with an intelligent Emergency Call system that automatically contacts emergency services, shares your location and car details, and provides updates on the specifics of the accident. This call can be triggered not only by pressing the SOS button but also automatically, for example, if the airbags deploy. Simply press the SOS button if you need immediate assistance, and we’ll take care of the rest.

MINI VALUE SERVICE.

Your MINI is family, and we treat it that way. MINI Value Service covers oil changes, brakes, filters, selected repairs and many more for cars 3 to 7 years and older—all with service time and MINI Original Parts included.

WHAT YOU’LL GET AT A GLANCE.

  • Save 15 / 20 / 25% if your MINI is 3 / 5 / 7 years or older
  • MINI experts at your service
  • Boost your MINI’s value
  • Only MINI Original Parts used
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WHAT'S INCLUDED IN MINI VALUE SERVICE.

MAINTENANCE.

Keep your MINI happy and ready for every adventure! With MINI Value Service for your older MINI, you get great, age-based prices on essentials like oil changes, inspections, and brake fluid replacement – all done the MINI way, using Original Parts and up to our high standards. Because your MINI deserves the best, no matter its age.

WEAR & TEAR.

Parts like brakes and wiper blades naturally wear out over time. That’s why MINI Value Service for older MINIs offers great value and clear, transparent prices on wear items — keeping you safe on the road and in full control of your costs. Simple, smart, MINI.

REPAIR.

If a repair is needed, our MINI experts fix exactly what’s required—nothing more, nothing less. MINI Value Service offers fair, age-based prices for older MINIs, covering repairs like struts, shock absorbers, wheel bearings, wishbones, and more—always with genuine MINI Original Parts. Keeping your MINI in top shape, the smart way.

CAN YOUR MINI GET THE VALUE SERVICE TREATMENT?

Any 3+ year-old MINI may be eligible for our Value Service.
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MINI ORIGINAL PARTS.

Using MINI Original Parts ensures that your MINI remains exactly as it was built: Authentic, reliable and original
  • They are made by MINI for your MINI
  • You know they’ll fit perfectly
  • Available quickly thanks to reliable distribution
  • Easy to replace
  • MINI Original Parts are backed with warranty and support

MINOR DAMAGE? WE'VE GOT A BAND AID FOR THAT.

Bumps? Bruises? No Problem. Our MINI Certified Bodyshop team will repair your MINI in no time, using the latest tools and diagnostic equipment to turn any dent into a thing of the past.

MINI REPAIR AND CARE BENEFITS

  • MINI Original Parts 
  • Certified Technicians 
  • Cosmetic Repair 

MINI ACCIDENT REPAIR.

Scrapes, scuffs and scratches – we can fix it all. Our MINI Certified Technicians are highly trained technicians. From tiny dents to bigger bruises, they'll utilise their expertise and even handle the insurance hassle – leaving you with a shiny, happy MINI.

MINI WINDSCREEN REPAIR AND REPLACEMENT.

This service includes the inspection of cracks, stone chips and other damage that can impair visibility and safety. If required, the windscreen can be replaced with an original MINI windscreen. Our technicians will also check the windscreen wipers and replace them if necessary, so you can always enjoy the best possible visibility.

MINI CERTIFIED BODY SHOPS.

Our MINI Certified Technicians are trained by the best and live and breathe MINI. So relax—your ride is in hands that love it almost as much as you do. Plus, we only use MINI Original Parts to keep your MINI performing at its very best.

MINI COSMETIC REPAIR.

Whether it’s a tiny scratch in the paint or a little tear in the upholstery, our specialists use innovative repair technologies to fix those small blemishes—leaving no trace behind. Because every MINI deserves to look as sharp as it drives.

THE MINI APP.

Enhance your vehicle ownership experience with the MINI App. Access a range of features and services anytime, anywhere, right from your smartphone. Improve your driving experience and make the most of your MINI's capabilities with the MINI App. Discover the future of connectivity and convenience today.
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FAQs.

For your MINI, service is not routinely performed at fixed intervals. Instead, it is based on actual vehicle use (number of cold starts, driving habits, type of driving: urban traffic, motorway, etc.). With "Condition Based Services" (CBS), the condition of your MINI is monitored by sensors and special algorithms. For a new vehicle, a theoretical date will be set for the first service, which will be adjusted as your vehicle is used. You will only be notified in the event of a required service.

The MINI Accident and Roadside Assistance services include a towing service for your vehicle,or remote vehicle diagnosis support. MINI also supports you in recording accident data, notifies your nearest MINI Retailer and will automatically be entitled to the MINI Roadside Assistance services for a maximum of 24 months.

Call MINI Accident and Roadside Assistance 24/7 via the MINI App, from your vehicle in the "Assistance" menu or directly at: 2244 5977

Proactive Care is a service promise for all service and maintenance work on your MINI and is included in the scope of your MINI Connected contract at no extra cost. Your vehicle automatically recognises a service requirement or a problem and reports this to you via your preferred communication channel and to your MINI Service Partner. Depending on your needs, you will receive notifications with instructions for self-help as a push notification in the MINI App, a message in your vehicle or you will be contacted by MINI Accident and Roadside Assistance or your preferred MINI Service Partner. The execution of services meets the highest MINI quality standards. The scope of the work carried out, its costs and the expected delivery date are transparent to you at all times. Please note: Depending on the country of delivery, the scope of maintenance work offered by "Proactive Care" may vary.

Yes. In the event of a recall campaign, you will receive a notification on the central information display of your MINI, or by post, e-mail or telephone. In addition to information on the facts and the next steps, you will receive the contact details of MINI customer support for any queries. 

Take Your Next Steps.

FIND YOUR NEAREST MINI SERVICE CENTRE.

Thinking of having an official MINI service? Excellent idea. To locate your nearest MINI retailer or approved service centre, click the button below.

MAKE A SERVICE APPOINTMENT.

You can book a service using the MINI App. Simply select "Vehicle" and the "Retailer Services" section to make an appointment with your MINI Dealership or a participating MINI Retailer. Alternatively, you can simply hit the button below and schedule an appointment with a preferred MINI Retailer.

GEAR UP WITH ACCESSORIES.

Explore our Genuine MINI Accessories designed to fit your MINI perfectly and keep it looking and performing at its very best. From sleek upgrades to practical items that make life easier, you can maximise your MINI driving experience and express your personal style.

MINI DIGITAL EXPERIENCE.

Dive into a realm of advanced technology and connectivity that amplifies your driving experience. From intelligent infotainment to immersive driving modes, explore how MINI is redefining the road ahead.